REQFORM.com is a free on-line platform that helps you managing your customers requests with email notifications, users management, statistics. It can be customized and improved to meet your needs.

You can start using it now on our website  REQFORM.com (actually in french Only).

You can test it using :

login :  test      /      password : test

Features :

• Get all your requests sent or received in one interface.
• You can check which ones have been seen, confirmed, finished or closed by your customer/supplier
• Fully customizable list of tasks/services offered
• Email notifications when your supplier or customer send you a request or when the status of a request that concerns you has changed
• User management that allows your employees/colleagues to send their requests directly to the supplier when they needs to do it and then get their requests fulfilled as quickly as possible.
• in the same way, the administrators can assign tasks to user so that they can be in charge of realizing the customers requests.
• On-line registration
• Invite users/companies to use the system On-line.

This solution is actually in beta version and can be updated to meet your needs.